108Vinoteka Logger, the tool to report bugs
You can send a full bug report using the new embedded tool named Vinoteka Logger.
- Start Vinoteka and go to the main menu Help > Report > Vinoteka Logger.
- Activate the Vinoteka Logger and reproduce the encountered issue.
- The Vinoteka Logger will record some logs about the application behavior. When you have reproduced the issue, enter your email address and send the report. It will automatically contact the VinotekaSoft support system.
- Now, you can desactivate the Vinoteka Logger
- We will contact you as soon as the issue will be fixed or if we need more details about the issue.
You can still report bugs by visiting our webpage http://www.vinotekasoft.com/support.
For most efficient improvements, it is important to give us the most precise and detailed reports (What do you do to encounter this bug ? Have you had it several times? Do you need to restart your computer? etc.)