# Purchasing Piezo

Quick Link: To buy a license key for Piezo, visit our online store.

### Why should I buy Piezo?

Put simply, you should buy Piezo because it isn't free - we give you a chance to test out the program and all its features before you buy it. It's like test driving a car, for as long as it takes you to decide.

In trial mode, all of Piezo's features are available to try, but it won't work for full-time use. During the trial, audio quality is degraded after ten minutes of recording.

If you use Piezo and find you like it, please purchase a license key - support the software you use and love!

To purchase your license key, just visit http://rogueamoeba.com/store/.

Piezo can also be purchased through the Mac App Store.

## After Purchase

### How do I unlock the full version?

The download of Piezo from our site contains both a free trial of the software and the full version. To unlock the full, unlimited version, you just need a valid license key. When you purchase through our store, you'll immediately receive a license key in your browser as well as via email. Simply enter this key into Piezo to unlock it.

### What's your upgrade policy?

Our philosophy regarding paid upgrades is simple: We try to do what's right for you and what's right for us.

Rogue Amoeba doesn't have a hard and fast upgrade policy, just a great track record. Since 2002, across our entire product line, we've provided dozens of major updates and hundreds of new releases total, free of charge.

If we add substantial new functionality, we may charge an upgrade fee. However, we do not make most of our income from recurring sales, and we provide nearly all updates free of charge, including both bug fixes and new features. Finally, when an upgrade fee is charged, we even grandfather in a generous amount of recent purchases with free upgrades.

### What's your refund policy?

All Rogue Amoeba products are available as demos for an evaluation prior to purchase. We believe that no customer should have to buy software in order to find out how well it works. Our software can be fully evaluated with no limitations in capabilities, prior to purchase. Customers are strongly encouraged to take advantage of these trials prior to purchase. You may also seek any needed technical support from us - we answer support emails rapidly and responsively for current and potential customers alike.

If you would like a refund, please contact hello@rogueamoeba.com within 14 days of your purchase. Because we cannot recover the license key that was sold, refunds are issued on a case-by-case basis.