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Contacting AlteraElectronic Access
Telephone Access
The following section describes the ways you can reach Altera.
Altera Literature DepartmentThe Altera Literature Department offers a variety of technical literature, produced by Altera, to help customers select and design with programmable logic, including application notes, application briefs, data sheets, and a quarterly newsletter. Non-Technical Customer Service (Telephone & Fax)Customer service representatives are available Monday through Friday, from 7:30 a.m. to 5:00 p.m. Pacific Time to answer non-technical questions. Technical Support Hotline (Telephone & Fax)Customers in the United States and Canada can receive direct technical support on Altera devices and software by calling Altera Applications during the hours of 6 a.m. to 6 p.m. Pacific Time. Electronic MailCustomers can use electronic mail (E-mail) to send technical questions about devices and software to Altera Applications (support@altera.com). E-mail is checked regularly throughout the day and is given the same priority as telephone calls. However, since E-mail delivery through the internet can be delayed, please use either the technical support hotline or fax for urgent issues. Product information, including availability and pricing, is available through news@altera.com. FTP SiteAltera provides a 24-hour file transfer protocol (FTP) site for instant internet access to the latest Altera product information. On-line versions of Altera application notes, application briefs, recent quarterly newsletters, and software utilities are available at ftp.altera.com. The FTP site can also be used to transfer design files to and from the Altera Applications Department for technical support and review. |
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| Last Updated: March 24, 2000 for MAX+PLUS II version 9.6 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Copyright © 1995-2000 Altera Corporation, 101 Innovation Drive, San Jose, California 95134, USA. All rights reserved. By accessing any information on this CD-ROM, you agree to be bound by the terms of Altera's Legal Notice. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||