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# 6.7.4 Sending in Configuration Files

If the problem pertains to a particular configuration, license, or layout, please send it in via e-mail so that we can try to isolate what is causing the problem. You can drag and drop from the configuration/license/layout list to export the information as a file or folder. Select it in the Finder and choose File ‣ Compress. This will create a ZIP archive that you can attach to your e-mail.

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