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# 6.7.3 Sending in Crash Log Files

If DropDMG itself crashes, the DropDMG Crash Reporter window should automatically come up. Make sure that you enter a valid e-mail address and then click the Send Report button.

If your mail program (or a helper process such as `hdiutil`) crashes, you’ll need to send in the crash log file manually.

Crash logs are stored in the folder:

    /Users/<username>/Library/Logs/DiagnosticReports/

- On Mac OS X 10.7 through macOS 10.12, first click on the Finder in the Dock, then click on the Go menu, and hold down the Option key as you choose Library. Open the `Logs` folder, then `DiagnosticReports`.
- On Mac OS X 10.6, first click on the Finder in the Dock, then click on the Go menu, and choose Home. Open the `Library` folder. Then open the `Logs` folder, then `DiagnosticReports`.

Once you’ve opened the `DiagnosticReports` folder, find the most most recent crash log file for the program that crashed and add it to your e-mail message as an attachment.

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